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FAQ

FAQ

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  4. 21
What types of ticket delivery methods are available?What does the 'Ready for Delivery' stage mean?Is there anything the buyer needs to do during the 'Ready for Delivery' stage?What is the 'Item Delivered' stage?What does the buyer need to do during the 'Item Delivered' stage?What is the 'Item Received' stage?When should I press the 'Confirm Receipt' button?What is the difference between the 'Ready for Delivery' and 'Item Delivered' stages?When does the transaction change to ‘Completed’?What happens if I don’t press 'Item Received'?Where can I check the transaction status?What does the order status mean?
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help@ticketbayglobal.com

Business Hours (KST) : 09:00 ~ 22:00

Lunch Break : 12:00 ~ 13:00

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CEO
Hyejin Han
Address
902,6, Bongeunsa-ro 86-gil, Gangnam-gu, Seoul, Republic of Korea (Postcode 06163)
Business Registration Number
665-86-00946
Online Sales Registration
No. 2025-SEOULGANGNAM-05003
Partnership Inquiries
partner@ticketbay.co.kr
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Ticketbay acts as an intermediary for online sales and is not a party to the sales contract. Therefore, Ticketbay is not responsible for the product information or the transaction between the buyer and the seller.

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CEO : Hyejin Han | 902, 6, Bongeunsa-ro 86-gil, Gangnam-gu, Seoul, Republic of Korea (Postcode 06163)

Business Registration Number : 665-86-00946 Online Sales Registration :No. 2025-SEOULGANGNAM-05003

Ticketbay acts as an intermediary for online sales and is not a party to the sales contract. Therefore, Ticketbay is not responsible for the product information or the transaction between the buyer and the seller.

© TICKETBAY. ALL RIGHTS RESERVED.

Customer Support

help@ticketbayglobal.com

Business Hours (KST) : 09:00 ~ 22:00

Lunch Break : 12:00 ~ 13:00

Partnership Inquiries : partner@ticketbay.co.kr

TICKETBAY KOREA