FAQ
What does the order status mean?
Ticketbay Global order stages proceed in the following order:
- Payment Complete: Your order has been successfully received.
- Processing: The seller is preparing the ticket.
- Delivered to Ticketbay: The seller has delivered the ticket to Ticketbay.
- Shipping/Transfer: The ticket has been shipped or transferred to the buyer.
- Received: The buyer has confirmed receiving the ticket.
- Completed: The transaction has ended and the payment to the seller has been completed.
You can check these stages in [MY Ticketbay → Purchased Items].