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Cookie Policy

Cookie Policy

We place cookies on your device for various reasons whenever you visit our website.
Cookies are small text-based files that are downloaded to and stored on your computer, mobile device, or similar equipment, and contain information about your navigation of the website. For example, they may be used to track the pages you visit, store the information you have entered, or remember your preferences such as language settings.

We use four categories of cookies: essential cookies, performance cookies, functional cookies, and marketing cookies. User consent is required for the three categories of cookies other than essential cookies. Essential cookies do not require user consent as they enable the website content to be displayed fully and continuously, allowing you to access the website and have a proper digital browsing and online experience.

How can you accept or withdraw consent for cookies in "Cookie Settings"?

You can manage your cookie consent in the “Cookie Settings” section at the bottom of this website. If you wish, you may allow all three categories of cookies, or only select the ones you want. Consenting to a category means you consent to all cookies within that category. You can change your default settings or reject cookies at any time in the cookie settings.
Below, you can find more detailed information on each cookie category and a full list of cookies used under each category.

If you do not wish to use cookies on your device, you can manage your cookie preferences by selecting "Disable" for the cookie categories listed in the "Cookie Settings" section. Please note that changing or disabling certain cookies may affect website functionality and prevent you from receiving personalized offers or advertisements.

In addition to withdrawing consent, you can also simply prevent your browser from accepting cookies by changing your browser’s cookie settings. All commercial web browsers provide cookie management features. For more detailed instructions on how to delete or disable cookies, please refer to your specific web browser.

By clicking “Allow All Cookies,” you agree to accept all cookie categories and consent to us sharing this information with third parties.

Cookie List

Purpose of Use of Collected Information:

We use the information collected through the use of our services for the following purposes:

  • To create, manage, and identify user accounts
  • To fulfill and manage orders
  • To provide products or services
  • To handle marketing inquiries and promotional communications
  • To assist with inquiries
  • To improve user feedback and user experience
  • To enforce the terms and conditions, and policies
  • To update users on changes to the company’s website, applications, or terms
  • To protect against abuse and malicious users
  • To respond to legal requests and prevent harm
  • To operate the company’s website and services

Retention and Usage Period: Information is destroyed immediately upon membership withdrawal, starting from the date of collection.

Cookie categories and their functions.
CategoryFunction
Essential CookiesEnable users to use basic functions on the Company’s website. If users do not allow these tools, certain services—such as logging in or maintaining site security—may not be available. These tools are not used for marketing purposes or to store users’ browsing history. They are essential for the proper functioning of the service. Disabling them may result in certain site features not functioning correctly or being unavailable.

Functions:
Remember selected services on product pages and during the checkout process.
Performance CookiesCollect information about how users use the Company’s website or services.
Examples include data such as the pages users visit most frequently. The collected data is used to optimize the website and improve user convenience.
These tools do not collect personally identifiable information. All data is processed anonymously and analyzed in aggregated form only. In other words, it is not used in a way that allows identification of individual users.

Functions:
Web analytics: Statistically analyze how users interact with the website
Ad response analysis: Measure the effectiveness of the Company’s advertising
Affiliate tracking: Provide anonymous feedback to affiliates confirming that a user visited the Company’s website
Error management: Monitor errors occurring on the website and suggest improvements based on the collected data.
Design testing: Test different design elements of the website to optimize the user experience
Session recording and heatmap analysis: Record and analyze user interactions on the website to identify usability issues and improve the user experience (Microsoft Clarity).
Functional CookiesRemember the preferences users have configured, allowing the Company to provide personalized settings and enhanced features. Examples include settings such as users’ preferred layout, language, or video volume.
Information collected through these cookies is not used to identify individual users and is used solely to improve users’ convenience.

Functions:
Remember user preferences, including layout, text size, and basic configuration settings.
Remember users’ survey response history.
Retain the language selected by users.
Maintain customer support chat session state and identify returning visitors for conversation continuity (Channel Talk).
Marketing CookiesMay be used to provide personalized advertisements on other websites or to recommend content based on users’ interests.

Functions:
Deliver targeted advertising (PR) on other websites via social networks by using user visit information
Provide user visit data to advertising agencies to help them recommend advertisements that are more likely to attract users’ attention.
Cookie Privacy Policy | Ticketbay Global