FAQ

What does the buyer need to do during the 'Item Delivered' stage?

The required action depends on the delivery method. Please check the information below.

  1. Delivery

    The ticket has been sent to the buyer, so please check the tracking information or the notification message.

  2. Office Pickup

    Visit the Ticketbay office on the date you selected when placing your order to pick up your ticket.

  3. On-site Pickup

    Please make sure to check the pickup time and location message sent before the event date.

※ This notification will be sent to the messaging app (LINE / Kakao) you entered at payment.

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What does the buyer need to do during the 'Item Delivered' stage? | Ticketbay Global