Direct contact with the seller before purchase is not possible. 
To prevent financial fraud and safety risks such as off-platform direct transaction attempts, seller contact information is not disclosed before payment is completed. We appreciate your understanding.

If you have any questions about the item or seat information before purchasing, please review the information below and contact Customer Service.
 
Inquiry Process

• How to submit: Please send the item number (13-14 digit number shown on the item detail page) along with your inquiry to Customer Service.
• Process: Customer Service will directly verify the information with the seller and provide you with a response.
• Response time: Within 1 business day (Customer Service hours: Weekdays 09:00 - 18:00 KST)
   

Examples of available inquiries

• Detailed seat and section information
• Ticket delivery and collection methods (mobile ticket / PIN / on-site pickup, etc.)
• International shipping availability, etc.
   

Before You Purchase
Please carefully review the item details and seat information listed on the item detail page before completing your payment.
- [Customer Support] - [Contact Us]
- Email: help@ticketbayglobal.com