FAQ
What kind of site is Ticketbay?
Ticketbay is a ticket trading platform operated on an online intermediary basis, connecting ticket sellers and buyers and ensuring the secure management of transactions.
- Intermediating the sale of seller-listed tickets to buyers
- Securely holding the payment amount until transfer completion
- Providing refunds or replacement tickets in the event of ticket forgery, duplication, or non-transfer
- Standardization of ticket transfer methods (mobile, PDF, transfer, etc.)
- Providing guidance and refunds according to policy upon event rescheduling or cancellation
- Verification of transaction records and support for dispute resolution