FAQ
FAQ
Can I enter the venue if the buyer's and ticket holder's names are different?
Most events and matches allow entry with either a physical ticket or a mobile ticket. However, admission policies may vary depending on the event organizer.
Some events may require an ID check to verify the original ticket purchaser. In such cases, admission may be restricted for anyone who received the ticket through a transfer.
Identity verification can be especially strict for fan meetings and events organized by certain entertainment agencies, so please check the admission requirements carefully before purchasing.
If you are concerned about being denied entry, please add [Entry Guarantee Service] at checkout.
For tickets covered by this service, you will receive a 100% refund of the amount paid if you are denied entry due to an issue with the event organizer or the ticket itself.