TIMPLUS Co., Ltd. (hereinafter the “Company”) establishes and discloses the following Privacy Policy to protect your personal information in accordance with Article 30 of the Personal Information Protection Act.
TIMPLUS Co., Ltd. complies with related regulations such as Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter “Act of Information and Communication Network”) and ‘Technological and Administrative Protection Measures for Personal Information’ announced by the Korea Communications Commission, and establishes this Privacy Policy in accordance with Article 27-2 of the Act of Information and Communication Network to comply with the Personal Information Protection Act and ‘Standard Privacy Protection Guidelines of the Mistry of the Interior and Safety.
The Company will inform you of the purpose and method of use of personal information provided by members through the Privacy Policy, and what measures are being taken to protect personal information. This Privacy Policy may be changed from time to time due to changes in related laws and guidelines, changes in the Company’s internal policies, etc., and the changes will be posted on the service screen or notified to users when revised.
1. Personal Information We Collect
2. Purpose of Using Personal Information
3. Processing and Retention Period of Personal Information
4. Provision and Consignment of Personal Information to Third Parties
5. Destruction of Personal Information
6. Others
You can use a variety of services provided by the Company by signing up as a member.
When the Company collects your personal information, we will notify you in advance and collect it with your consent.
The Company is complying with the following for collecting your personal information.
a. We will collect only the minimum personal information in providing service to you.
b. We do not collect sensitive personal information.
① We do not collect personal information that may cause violations of your basic human rights such as race, thought, creed, or health conditions.
② However, if the collection is inevitable due to the laws, we will inform you of the fact and ask for your prior consent.
c. The Company collects personal information in the following ways with the consent of the members.
① Website, written form, fax, telephone, Customer Support, e-mail, event application, delivery request
② Provision from affiliates
③ Collection through creation information collection tool
Through the page below, we will provide you with the latest personal information collection items based on your checking time.
a. We will collect only the minimum personal information in providing service to you.
b. We do not collect sensitive personal information.
① We do not collect personal information that may cause violations of your basic human rights such as race, thought, creed, or health conditions.
② However, if the collection is inevitable due to the laws, we will inform you of the fact and ask for your prior consent.
c. The Company collects personal information in the following ways with the consent of the members.
① Website, written form, fax, telephone, Customer Support, e-mail, event application, delivery request
② Provision from affiliates
③ Collection through creation information collection tool
Through the page below, we will provide you with the latest personal information collection items based on your checking time.
a. Information Collected
- ID, Last name, First name, Password, Country of Residence, Phone number, Address
b. The following information may be automatically generated and collected during the use of our service.
- IP Address, Cookie, Visiting Date, Service Usage Record, Faulty Usage Record
c. In the process of using electronic payments, the following information may be collected.
- PayPal ID, PayPal credit card and linkage to a withdrawal account
The Company uses your personal information only for the following purposes and does not use it for any purpose other than the ones you have previously been informed.
a. Member management: Confirmation of signing up, identification, maintenance of membership, prevention of illegal use of services, prevention of crime (prevention of property crime and identity theft, prevention of money laundering, prevention of terrorist funds, compliance with regulations), etc.
b. Contract execution by providing intermediary service: Checkout of goods, payment of sales price, delivery of goods
c. Utilization in new services development, marketing and advertising: Development of new services and provision of customized services, provision of services and advertisement according to statistical characteristics, validation of services, provision of events and advertisement information and participation opportunities, understanding of access frequency, statistics on members’ service usage
In addition, the personal information collected by the Company will be retained only until the purpose of collection and the purpose of receiving are achieved, and it will be immediately destroyed if a member requests to close the account or withdraws the consent. However, the information to be kept by the relevant laws will be stored as prescribed by the laws. (Your personal information is retained by the Company even if you delete the app. In order to destroy personal information, closing account or inquiry to Customer Support are required.)
Related Information |
Related Law |
Retention Period |
Records on the display and advertisement of goods |
Act on the Consumer Protection in Electronic Commerce, etc. |
6 months |
Records on contract or subscription withdrawal |
5 years |
|
Supply records on payment and goods |
5 years |
|
Records on consumer complaints and dispute |
3 years |
|
Records on computer communication, internet log data, access location tracking data |
Protection of Communications Secrets Act |
3 months |
Telecommunication date/time, start/end time, counterpart member number, frequency of use, location of originating station data |
1 year |
|
Records according to other laws |
|
|
- Provision of Personal Information to Third Parties
The Company processes your personal information only within the scope specified in Article2 (Purpose of Use of Personal Information) of this Privacy Policy, and provides personal information to third parties only in accordance with Article 17 and 18 of the Personal Information Protection Act such as with your consent or with special provisions of the law.
However, the following cases are exceptions.
a. When there is a request from related authorities for administrative or investigative purposes pursuant to related laws
b. When provided to advertisers, affiliates, or research groups in an unidentifiable form that does not identify a particular individual for statistics, academic researches, or market researches.
c. When the transaction is completed through the service provided by the Company and the related information is being provided to both parties to the extent necessary for the safety of the transaction.
d. If there is a request in accordance with the procedures set forth in other relevant laws and regulations.
- Consignment of Personal Information
The Company entrusts the processing of the minimum amount of personal information necessary to allow external companies to perform some of the tasks required to provide a smooth and improved service to the members. While external companies entrust your personal information, we manage and supervise necessary measures and not to violate the relevant laws to protect your personal information safely.
Through the page below, we will provide you with the latest personal information consignment and the consigned company information based on your checking time.
Entrusted Company |
Consigned Information |
IMI |
Member information(Customer response) |
PayPal |
Payment and Withdrawal |
EXIMBAY |
Payment and Withdrawal |
DHL |
Ticket Delivery |
Basically, your personal information will be destroyed without delay once the purpose of collecting and using your personal information is achieved. However, the information to be kept by the related laws will depend on the laws. At this time, personal information that is stored and managed separately will not be used unless required by the law.
The destruction procedure and methods are as follows.
a. Destruction Procedure
- The information entered by the user to sign up, etc., is transferred to a separate database (separate storage in case of paper documents) after the purpose is achieved, and stored for a certain period and destroyed according to the information protection reasons by the internal policies and other relevant laws.
- The personal information will not be used for any purpose other than to be held in accordance with the laws.
b. Destruction Methods
- Personal information printed on paper is destroyed by shredding or incineration.
- Personal information stored in the form of electronic files is deleted using technical methods that cannot reproduce the record.
- Cookie Collection Guide
“Cookie” is a small amount of information sent to your computer’s browser by a server used to run a website and is stored on your computer’s hard disk.
The Company operates cookies for your convenience and service and collects information only for your ID.
You have the right to collect cookies, and if you want to opt-out of collies, you can set as follows.
a. For Internet Explorer
- “Tools” menu at the top of the web browser > “Internet Option” menu > “Personal Information” tab > Set manually
b. For Chrome
- Select the icon in the upper right corner of the web browser > Select “Settings” > Select “Show Advanced Settings” at the bottom of the screen > “Content Settings” button in the Privacy section > Set manually in the Cookies section
However, there may be some difficulties in providing services when refusing to collect cookies.
- Rights of Personal Information Holder and How to Exercise
The Company makes the following efforts to protect the rights of members and children under 14 years of age.
a. You can view and correct your registered personal information at any time.
b. If you want to view and correct your personal information, you can view or correct it directly from the online website, or contact our Customer Support in writing or e-mail and we will handle it without delay.
c. You can exercise your right under ‘section a’ through your representative, such as your legal representative or authorized representative. In this case, please submit the power of attorney according to Appendix Form 11 of the Enforcement Rules of Personal Information Protection Act.
d. If you request to correct your personal information, the Company will not use or provide it to third parties until the correction is completed. However, if your personal information has already been provided, we will promptly notify the third parties of the result of the correction and correct it.
e. You can withdraw your consent to the provision, use, and collection of personal information when signing up at any time.
f. If the Company confirms your withdrawal of consent and destroys your personal information, we will notify you without delay.
g. In order to protect the personal information of children under 14 years of age, the Company does not accept children under 14 years of age who require the consent of a legal representative as members.
- Our Efforts to Protect Your Personal Information
The Company is making the following efforts to protect your valuable personal information.
a. Your personal information is being prevented from being leaked or damaged by hacking or viruses.
b. To protect your personal information from being damaged, we try to equip all possible technical devices to ensure systemic stability such as backup, vaccine program, and intrusion prevention program.
c. We operate the minimum access to personal information of our members and provide regular training on employees’ security skills and personal information protection obligations. We regularly check the implementation of this policy and the compliance of relevant employees to ensure that if any problems are found, immediate correction, improvement, and other necessary actions are taken.
d. Your personal information is protected by a password, and you are the only person knowing that password of your account. You can also check and change your personal information by only you who knows the password.
The Company tries to protect personal information as above but is not responsible for the leakage of personal information caused by the member’s personal mistakes or the inherent danger of the Internet.
- Gather Feedback for Privacy
The Company values your opinions, and you can contact the department in charge of questions related to personal information.
Customer Support |
|
- Call : 82-1644-0633 |
If you need to consult about personal information, you can contact the Privacy Infringement Report Center, the Supreme Prosecutors’ Office Cyber Investigation Division, and the Korean National Police Agency Cyber Security Department.
· Privacy Infringement Report Center (http://privacy.kisa.or.kr / Press 118 without area code)
· Supreme Prosecutors’ Office Cyber Investigation Division (http://www.spo.go.kr / 82-2-3480-3570)
· Korean National Police Agency Cyber Security Department (http://cyberbureau.police.go.kr/index.do / Press 182 without area code)
- Privacy Officer and Representative
In addition, the Company appoints and operates the person in charge of personal information protection, management, and complaints and inquiries settlement as below. Please do not hesitate to contact us at any time and we will get back to you with a prompt and sufficient answer.
Privacy Officer in Charge |
Privacy Officer |
- Department : Policy Management |
- Department : Policy Management |
- Additional Policy
Current Privacy Policy will be notified in the “Notice” section of the online website at least seven days prior to revision if there are any additions, deletions or modifications. However, if there is a significant change in the member’s rights such as the collection of personal information or the provision to a third party, the notice will be given at least 30 days of a prior grace period.
This Privacy Policy is effective from January 1, 2020. The previous Privacy Policy will be replaced by this Privacy Policy.
Privacy Policy Version: 2020. 1. 1
Privacy Policy Enforcement Date: 2020. 1. 1
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